Last week, CNN's Rob Marciano was in Memphis when he met Jacqueline Mosley. She was freezing because she couldn't pay her $3,000 power bill.
We were there when the city cut a deal to get her power back on until it warmed up. Jacqui joined us Tuesday to talk about her experience being unemployed for three years and being without heat for almost a year.
To contact Jacqueline Mosley, e-mail: jacquimosley@aol.com