NYC official on snow response: "People did not listen"

New York City officials have been the subject of sharp criticism following this weekend's snowstorm that slammed the city and much of the east coast. State Senator Carl Kruger has called the cleanup efforts a "colossal failure" and city councilwoman said that Mayor Bloomberg was simply "out of touch." But today, John Doherty, Commissioner of the Department of Sanitation, turns the criticism around explains what he thinks broke down in New York City's cleanup effort.