American Morning

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October 7th, 2011
03:09 PM ET

Bank of America customer organizes thousands to petition against new fee

Recently, Bank of America sparked outrage after announcing that it plans to start charging its customers $5 dollars a month to use a debit card.

In response to this announcement, Bank of America customer Molly Katchpole, 22, started an online petition protesting the fee. She delivered the petition, withmore than 153,000 signatures, to a bank branch in Washington D.C. where she closed her account and cut up her debit and credit cards.

Bank of America responded to Katchpole's actions by writing, "We don't have a comment on the petition itself, but will add that over the last two years, we have been more committed than ever before to being clear and transparent with our customers to help ensure they know exactly what they are getting and how much it costs."

Katchpole joins Carol Costello on American Morning today to discuss her effort and to weigh in on whether or not she thinks the petition will make a difference in Bank of America's policy.

Filed under: Bank of America
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